Customer Recent ReviewsClive N I feel you are one of the best (if not the best ) companys I have ever delt with on the internet, the sevice and communications are second to none. Keep up the great work and I hope you go from strength to strength. Thanks again
John L Exemplary service from ordering to delivery. Very competitive pricing. Kept informed of progress of order and delivery time - a very welcome plus.
Raymond J Answer to all of your questions TEN OUT OF TEN, Excellent outstanding service, well done to you all,Regards,
Paul C Great service, the best price I could find on the "net" and good communications, what more can you ask for !Why can't all business be this efficient?
Sharon K Hi! I could not see how to leave a comment on your excellent service so have emailed you and ask you it you could please post this for me. I recently purchased the Pentax KX Twin Lens Kit and I could not be any happier with the service and the prices from this company. I spent a lot of time researching for the best DSLR for me and this was the one, and I found bestcameras.co.uk by chance and am very pleased I did. Questions asked beforehand were answered in a helpful and polite manner, the price was better than any others I could find, and all the extras that came with the camera are of excellent quality and add up to huge savings - such a great deal. Delivery was free and arrived at about five minutes after noon, making this purchase even more of a bargain. A couple of freebies were missing, one phonecall and they were sent to me straight away. The camera itself is fantastic, and I would highly recommend this company to anyone. Thank you so much for your fabulous service and products.
Robert K This is my second purchase of a camera from yourselves and I find you excellent to deal with. I will have no hesitation in recommending Bestcameras to my family and friends.
Kate S very prompt response to a query via email. excellent service. highly recommended. thanks
Kate R Service levels from Bestcameras could not have been better. The price was very competitive & I don't think I could have got a better deal anywhere, especially as the extra memory card that I needed would have cost alot more elsewhere. I had a technical query which I telephoned the company to discuss & they were extremely pleasant & helpful. The well packed camera arrived well within the promised timescale. All in all, a very pleasant shopping experience! I would certainly recommend Bestcameras for service & value for money
Nicholas C This was by far the easiest and quickest transaction i have ever made. I ordered my camera late Wednesday evening and it was delivered on Friday. A big thank you for providing such an excellent service.
Judith B Excellent service and prices. Ordered camera on Friday it arrived Monday morning. Camera bag that was included is very good quality.
Julie T I would like to thank you for the exellent service, I ordered my FUJIFILM FINEPIX S1500 late thursday evening and had it delivered by 13:11 Monday, all packaged extremely well, the case and tripod are a very high quality, looking forward to using them all. I was extremely pleased with the price, the cheapest around concidering what came with it a case, tripod, 3 YEARS guarantee and FREE delivery. The site was very user friendly, couldn't ask for more. I will recommend you to any one. TOP MARKS BEST CAMERAS - keep up the good work Alison F Easy to use the website. Camcorder chosen for good value with some extras. Had it delivered to my work the day after I confirmed my work address details. Good service and security. Would recommend to others.
Gordon B When I received your email a few minutes after placing this order, advising that the camera was out of stock, but expected yesterday, I began to be worried!. However, my concerns were totally unnecessary, as it arrived safely at noon today by Citylink, and everything is perfectly OK. Congratulations on your excellent service. I only wish that some other mail-order companies were as good as you!
Christine J In reply to your recent e-mail informing me that my Fuji camera had been despatched, I would like to say what a wonderful Internet service you provide. I found your website through Google when looking for prices for the Fuji F70 and found it to be the cheapest in respect of the 3 year warranty plus the bag and tripod. The cheapest was slightly lower but did not offer the extra warranty and accessories. I found the website easy to use with a good selection of products, but I was really only interested in the Fuji model purchased. I would also like to say how impressed I was with the speed of delivery - ordered 5pm Saturday and arrived lunchtime Tuesday. I will certainly use your website in the future and will recommend to others. Once again, thank you. James D I found the service to be top classs. I phoned up and was helped by a polite & friendly member of sales staff who informed me that my Fuji F70 was in stock, would be despatched that day and should arrive after the weekend....and indeed that was the case. The pricing was very competitive (I only found 2 cheaper, but without case + tripod - and I found bad reviews of the relevant companies) and I wouldn't hesitate to purchase any further item from yourselves. Thanks very much
Christine L Top service. The camera arrived within 48 hours despite the heavy snow. Would definitely use again
Arthur F Very helpful and an honest response of colour availability from manufacturer due to severe weather conditions. This was in comparison to other websites on stock availability who offered rather vague responses. I reckon the most competitive package price available for my red Luminix G1 including free delivery
Terry B Ordering items for Christmas a few days before is always risky; will the items be in stock and will they be delivered on time? With Best Cameras I need not have worried. When I placed my order, within a couple of hours there was an email response telling me that the items were out of stock. However a call to Best Cameras reassured me that the items would be back in stock on the following Monday, 21 December, and they would be immediately despatched. They were and they arrived on 22nd. Well done!
Colin C Please convey my appreciation to "Robbie" for his excellent help and advice. The camera he recommended is excellent and just what I wanted.
John C Hi, You really deserve the marks above from me because my camera purchase was excellent, I could not have had a better service than yours. The camera cost was only £9 more than one of your competitors but, theirs was not UK stock so no accessories which are valued at £49. A 3 year guarantee, camera case and a table tripod all made the purchase the best on the web. I can not thank enough for the great service, you answered the telephone very quickly. The delivery was very fast indeed. The web site was very good to navigate and place order. I've purchased a few camera's and camcorders and had some bad experiences from some, never again it's "Bestcameras from now on.
Derek B I am more than happy to give your company 10 out of 10 for everything as after several recent problems with Internet purchases you have restored my faith that people can deal on the net and give excellent service as well, your comms are a great factor as there is nothing worse than a customer who doesn't know what is happening with his money or goods. I will purchase from you again and recommend you to all my friends as you give such a good all round service not to mentioned your prices are some of the keenest on the net, but where the other fell down on customer service you were outstanding. I hope your business prospers and good luck in the future.A very happy customer
Terry H I ordered my camera on Monday morning and received it on Tuesday luchtime. The website, ordering and delivery were absolutely perfect and the product is superb. I cannot reccommend this site more highly. Ten out of Ten
Michael R Excellent Service - 10/10 on all counts. Package opened, all goods as described by Rachel. Camera still in sealed box - due to lack of time to inspect how it works! We hope to explore contents of box one day soon. Would highly recommend your sales/service package. Kelkoo shopping guide UK was an invaluable link to you - keep up/on advertising. Many thanks to all your staff.
Gill B I found Best Cameras web site easy to find my way around, and when I rang the staff were very helpful. A message alerted me that the camera was out of stock, with options of what to do. The camera still came within a week in the height of the bad snow weather. Very impressed, and love my new camera!
Hayley G Thank you for a great online shopping experience. The camera was in perfect condition when delivered and delivery was fast even though i ordered over christmas. I would answer all of the questions with a 10/10. The pricing was competative and the site was vey easy to use
Angel C Am very impressed with your excellent service and competitive pricing. Camera delivered before 10am on day following order being processed.
Tony S Excellent service, couldn't fault anything.
Tony C Hi, I'd just like to pass on my thanks to you guys. Having spoken to John before Christmas about the Panasonic G1. I got great help and advice. Reserved one, and picked it up on the 23rd. In the shop great service too. Rob was very helpful and polite. The icing on the cake was that Helen (my wife) loves the camera. We'll be back. Thanks BestCameras. and Happy New Year Tony
Kev T Hi, Have received my camera today.Thanx for your prompt service,and liked the easy to follow Citylink tracking as well. Very useful . I would just like to mention that I believed the deal on this particular camera was the best at the time I ordered,and whilst I cant remember exactly how I found you,a Google search on DMC-FZ38, rarely brought your company to the front. I just thought I would mention this as others may order from say Amazon etc,never coming across yourselves
Ron M Thank you for an excellent service, hope to deal with you again in the future.
Bob C Just to let you know that the camera was delivered today as promised, this is a great service as I only ordered it yesterday afternoon,many thanks.....Bob
Mark T Today I have received my new Lumix camera from you guys, and I would just like to thank you for the very speedy and professional service I received from your company. It was also a very good price with lots of nice extra's bundled in and I am a very happy customer! Best regards and a Happy New Year.
Gordon C Thanks for your excellent service in supplying my camera in time for xmas,I will not hesitate in recommending you to my friends & family. Here's wishing you all have a happy and prosperous new year. Once again many thanks
Ruth R Arrived very next day, even with Xmas post, in time for Xmas day! Thank you!
Iain B FIRST CLASS SERVICE AND LUMIX TZ7 ARRIVED IN TIME FOR XMAS - A GREAT LITTLE CAMERA - VERY IMPRESSED
Victor and Jean J Although there was a delay in delivery from Panasonic, we were appreciative of being kept informed on a regular basis. we were very impressed by the service and the prompt delivery. Thank you. We have already recomended your site to our family and friends
RP Many thanks for speedy delivery. Items fully up to expectations plus unexpectedly good quality case! Your prices are very competitive.
Robert M thank you for your competetive pricing,fast efficient service.the camera i have just purchased is the third our family have obtained from you and have recommended your company to many friends.if i need to purchase any further equipment i would not hesitate to contact you in future Julie R I would like to thank you very much for the excellent service when I purchased the above product. Even though you didn't have one of the free items in stock it was sent promptly and efficiently when you did. There was even a follow up call once the order was placed to ensure I was happy with my order. I would happily recommend your company to any of my friends. Delivery and service was excellent. Thank you again. Regards Julie
Glyn B everything regarding your company was A1, have not tried camera yet, will contact you with the results
Michael H A good price for the Pebtax KX bundle. Delivered on time and complete in the space of a couple of days. well done, I look forward to using your services in the future
Sophia B It was the first time i purchased an item from Best Cameras. I am very satisfied with the service provided and i would recommed it to anyone. camera has arrived on time and i got answered to my questions very quick altough i placed my order on a Saturday. In the future i will use your site again ! Thanks!
Andy F Service was all as expected, which in this day and age means well done all around
Lorraine C Would recommend your site and I am keeping you in my favourites. Thanks for your quick and professional service.
Preston W I would like to thank you for an excellent service. The goods arrived on time and in excellent condition. I will be recommending your service to family, friends and colleagues
John W I would summarise my purchase of a camcorder from Kamera Photographic Ltd. as --- Price, very competitive -- Communications, precise and re-assuring --- Delivery, quick and reliable.
Colin C This is my third camera purchase from you, this camera being for my grand son. Your service is impeccable. It took only 24 hours from placing the order to arrive at my door. Your selection excellent but can you please include older cameras i.e. I was interested in looking at the Nikon D40 but could not find it on your website? Your pricing is very good and in particular I go for the 3 year guarantee. It would be nice to see a photograph of your shop sometime on your website. Many thanks for the great service A Merry Christmas to all your staff.
Brian M First time user,very pleased with all aspects of order:- Competitive price,product in stock ,free fast delivery ,All excellent ,Thank You
Mike O Camera arrived today, thank you. I am very pleased with the price plus the added case and tripod which are perfect for my daughter. I may be buying another for my mother...I'll let you know
Sara B Very good, very competative pricing service. Happy to use again and recommend to others
Fiona M the score for everything is 10 ! the best on line service i have used, efficient and quick delivery loved the link to the delivery . fantastic
Ian M I was very impressed with the service. Especially the very quick response to my e-mail question. To me, this is a major plus and is always mentioned in conversations. A big thank you to Hannah for all her help. When I phoned I didn't have all my details to hand (and I may have been a bit nippy due to all sorts of circumstances, no fault of hers), but she got my details and explained the situation. A problem well handled.
John J Thank you for a really excellent, fast, competitive service. Third time I purchased a camera from you in six years and the experience just gets better.
Alan B Many thanks for completing my recent order for the package deal on Canon 500D cameras. I rate your service highly and the helpful way you dealt with my order.
Jim C what an excellent service & a very good price. The postage was free & fast & efficient many thanks for the excellent service kind regards jim
Anthony P Many Thanks for a super fast and efficient service, it was a pleasure to deal with your company and I will have no hesitation in doing so again in the near future. One of the fastest deliveries I have ever had and with full e-mail back-up complete with tracking numbers! (only camcorder arrived that quick I did not even get a chance to track its delivery progress???). I would have no hesitation in recommending your company to anyone! You may also use this endorsement if you so wish. Many Thanks once again!!!
David M Excellent service overall and I will be recommending your site to a relative who will be purchasing a new camera in the next few weeks.
OCTOBER
Terry B This is the third time I have used your company and as always the service and delivery times have been excellent.
Jim R What else can one say, the second purchase I have made from you in 3 weeks both equally as simple and expeditious. Many thanks
Paul H Camera sourced and found to be the cheapest on the internet same price as in town but no extras included. Ordered at 10am and camera arrived by 12 the following day, cant ask for better service than that
Peter B A very clear and easy to use website in all respects of seeking goods, ordering same and paying. In general, I found every aspect trouble free and easy to find my way around. While I do not expect to be reordering any time soon, I will definitely come to you first another time.
Stephen W Camera received with thanks, very good service to say the least, ordered in the afternoon and delivered at 8.15 the following morning, everything as promised all in perfect condition and I'm looking forward to trying it out further. I would definitely recommend your site and services.
Michael H excellent next day service. happy to recommend. will definitely use again.
Jennie H From my initial enquiry to the final purchase, the service was superb. Always had responses to my questions and the camera arrived very promptly the next day. The website was clear and easy to use. Great to not just be a number and to experience a truly great service. Yes, I will use your company again. Very competitively priced too.
Gary B
As i bought from you via the telephone i was unable to give feedback on line. Just to say that the service was excellent. I ordered one day and got the camera the next day. I was pleased to see the memory stick and spare battery were Sony as well, even though the site did not stipulate this. 10/10 well done.Thanks
Clive T Wanted to let you know how pleased I was with the speed service and the advice I was given over the phone. I had previously placed the order with ***** Cameras over a month ago, but it was me that was Crazy the trusting them with such a simple task. They are probably the worst internet based company I have ever had the displeasure of ordering from.
Tony R Dear team at Bestcameras, I would answer 5 (out of 5) to all of the questions in the survey. I was kept well informed of my order progress owing to shipping delays from Panasonic. Overall I have enjoyed purchasing from you and would have no hesitation in recommending you to others. I am highly delighted with my choice of camera. Thank you.
Jim R What more can one say, excellent service, price and product. Many thanks
Richard B Thank you for the receipt of my new FZ38 that arrived today. Brand new untouched by human hands and, I am sure, in perfect working order. I am currently charging the battery and look forward to learning all about it's special features. The reason for this e-mail is to give praise, all too often people complain about shoddy service from suppliers but so rarely give praise where it is due. Your questionaire is a lil less than straightforward but take it as read that all my answers would be 5. Hannah was always helpful on the phone and called me back to get my credit card number so she could refund the £10 that the camera has recently come down by. Thank you once again, I shall recommend your company at every available opportunity. Kindest regards
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